Idhasoft is a premier provider of End-to-End Supply Chain consulting services. Our team of consultants possess industry expertise in a full range of both strategic and tactical supply chain services, which assist our clients in realizing the full potential of their supply chain investments. We are a leader at rendering sound Supply Chain and Operations strategies based on experience and foresight to growing retailers, wholesalers and manufacturers. Idhasoft doesn't sell equipment or offer advice, we tailor unique solutions to the challenges each client faces. This is how more than 75% of our business are our previous customers.
The booming retail industry has provided Idhasoft with the opportunity to demonstrate its services within the retail niche, obtain and maintain an impressive customer base of industry leading retailers including Kohl's. Sears, Hugo Boss, Skechers and Timberland.
Idhasoft's success in this domain is due to our in-depth understanding of the industry and recognition of the challenges that retailer's face. The major issue being, how can we as a business sell locally while competing globally. In today's marketplace, retailers must cater to the specific, fast-changing tastes of their local customers while facing a very competitive global landscape.
The challenges faced by retailers are both vast and complex as innovation is becoming the driving force within the industry, competitors may come from other industries, distant geographic locations, or new and different channels. Customer behaviors and market dynamics can change quickly, but lengthy and inflexible supply chains tend to hinder a fast and cost-effective response to such changes.
Therefore, retailers must find ways to differentiate their products and services from those of competitors of all types, in all geographies, and through today's ever-proliferating buying channels. The successful retailer today must provide a differentiated shopping experience that will motivate shoppers to come back again and again.
At the same time, the retailer must achieve growth and profitability. To address both challenges, retailers must understand the diverse attributes of their customer base, anticipate customer needs, and control the flow of products through an increasingly complex and global supply chain. In supplying the products that their customers want, retailers will inspire customer loyalty, thereby ensuring their own success.
To fully exploit the key characteristics and expertise of a successful retailer, the organization requires intimate knowledge of the industry and competition, full visibility to the supply chain, well developed and executed means to measure the effectiveness of the business, accurate and timely data, deployment of industry best practices, and scalable solutions.
Idhasoft provides the industry expertise, as well as strategic and tactical skills which allow the retailer to leverage past investments and optimize future IT expenditures. We provide the retailer with the industry knowledge to create an environment of systems and processes which are able to anticipate and adapt to change - whether it occurs in the marketplace, in technology, or in the political arena - and a solid foundation to convert IT into a strategic tool to secure competitive advantage.
IT players in the retail segment are either large IT companies that focus on 20% of the retail customers or small IT vendors with small time retail stores or customers. Established organizations, like Idhasoft, with niche solutions in the SMB segment face limited competition.
Idhasoft Retail & Supply Chain Business Unit has experience working with many companies in diverse industries :